Please note phones are diverted between 12.30-1.30pm Mon-Fri. In emergencies, please call 000 or hospital (02) 6540 2100
The current premises was built with the assistance of a Government Grant and a long term loan by the Upper Hunter Shire Council and was opened in September 2004. Some 2 years of planning and research went into the design of the building so as to achieve the best medical centre possible. Local builders and suppliers were also used and the concept plans have been sought after by other medical centre developers.
Included in the building are:
Pathology collection centre operated by Laverty Pathology.
Hunter Imaging provide CT Scanning and Ultrasound services.
14 Consulting rooms for GPs, Specialists and Allied Health providers
Physiotherapy room fully equipped by our resident Physiotherapist, Craig Snodgrass
Large nursing area incorporating a mini theatre, treatment room with ECG and spirometry equipment, Slit Lamp, vaccine fridge, sterilizer, Ear Syringing and 2 observation cubicles
The practice has an ongoing commitment to progress with technology. The practice has been fully computerised since 1999.
Appointment Cancellation & Non-Attendance Policy
Scone Medical Practice is a busy practice, and our appointments are in high demand.
This cancellation/ Non-Attendance policy is designed to ensure fairness to other patients waiting for appointments and doctors who are striving to meet the demand for their services. Your appointment time is reserved especially for you, but we understand that plans change and appointments need to be rescheduled or cancelled. When a patient does not show for a scheduled appointment, it means that another patient loses an opportunity to be seen.
Under this cancellation / Non-Attendance policy, our doctors appreciate your co-operation as below;
A minimum of 3 Hours notice, prior to your appointment time, is required for cancellation or changes to your appointment
Patients not attending or cancelling their appointment within 3 hours of their scheduled appointment time will be charged a non-attendance fee
The non-attendance fee for a standard appointment is currently $70 and a long appointment is $120
Please note that until non-attendance fees are settled, no further bookings will be available to you
Zero Tolerance Policy
Scone Medical Practice takes verbal/physical abuse or aggression towards any member of our team very seriously. Our team is trained and dedicated to serve you, and you will be treated with courtesy and respect at all times. In return, we request that you treat us with the same courtesy and respect. We have a ZERO TOLERANCE approach to any verbal, aggressive or violent abuse or behaviour towards any member of our team or other patients. We respectfully advise you that verbal or physical abuse or violence will not be tolerated. Incidences of this kind of behaviour will result in the permanent expulsion of the person concerned from the practice with Police assistance if required.